Raccoon Transit shows live transit arrivals, weather, and air quality as a pixel-art scene. It comes in several forms: this website, browser extensions that put the scene on your new tab page, and apps for phones and tablets. This policy covers all of them, including any future ones.
The extensions and the apps all display this same website, with some screens of their own around it. None of them collects anything of its own or adds any tracking, apart from the Android map described below.
Your favorite stops, recently viewed stops, and settings are kept on your own device by whichever version you are using. They are not transmitted to us or to anyone else. There is no account and nothing to sign in to.
To show arrivals, weather, and air quality, Raccoon Transit requests data for the chosen stop from our own API (api.raccoontransit.com), which relays it from the transit data sources for that city, Open-Meteo, and EPA AirNow. These requests carry the stop id and the random id described below, and nothing else about you. We run no ads, no analytics, and no trackers of our own. We do not track you across other sites or apps, we give nothing to data brokers, and we sell nothing.
Our server keeps an access log of the requests it receives, which includes the requesting IP address, for 30 days. We use it to understand how many people use Raccoon Transit and which of its forms they use. So that those counts are roughly right, your device makes up a random id for itself and sends it with those requests, and that id changes every month. It is tied to no account, no profile, and nothing else about you. We build no profiles, and nothing goes to anyone else. The log is deleted after 30 days.
Finding stops near you is the one feature that uses your location, and only if you ask for it. We ask for precise location, because bus stops sit a couple of hundred meters apart and an approximate position is not accurate enough to tell which one you are standing at. Where the platform offers you the choice, you are free to grant approximate instead, and the feature still works, just less exactly. Your coordinates are sent to our API for a single purpose, working out which stops are closest, and are discarded once that answer comes back. They are never stored in any database, never attached to an account, profile, or identifier of any kind, and never sold or shared. If you decline the permission, everything else keeps working as usual.
The phone apps can also show those nearby stops on a map; this website and the browser extensions have no map. On iPhone and iPad the map is Apple's, built into the operating system, and drawing your position sends nothing anywhere. On Android it is Google Maps: it reads your position on your device, under the permission you already granted us, to show where you are. What Google's map itself collects is governed by the Google Privacy Policy, which is incorporated into this policy by reference.
If you ask our iPhone app to track a bus, it hands our server a push token, which is the address Apple uses to deliver updates to that one live countdown on your lock screen. We store it with the stop and trip you asked about, and with the same random id described above, for as long as the tracking runs. It is deleted when your bus departs, when you stop the tracking, or within a few hours at the latest, whichever comes first. It is used for nothing but sending you the updates you asked for, and it goes to no one but Apple, who need it to deliver them.
Questions: contact hello@raccoontransit.com.
Last updated 6 September 2026.